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Documents to submit

✓Bid form — attachment no. 1
✓Declaration of non-exclusion
✓List of supplies from the last 3 years
✓Liability insurance — min. 120 000 €
✓Proof of bid bond payment
✓Power of attorney, if signed by an agent

AI warnings from documentation

❗Bid bond 3 500 € — payment before submission deadline
⚠Required 2 references after min. 90 000 €
⚠Completion deadline 30 days from signing
⚠Mandatory site visit — rejection if missed
✓No ISO certificate requirement

Budget and competition

3median number of bids

24%tenders with one bid

✓Amount from bid opening for this buyer
✓Who won there before and for how much
✓Suggested price range based on data

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Enterprise Service Management (ESM) platform

NL Gemeente Dijk en Waard

COUNTRYNetherlands

SUBMISSION DEADLINE26.10.2026

PUBLISHED25.08.2026

INDUSTRYIT services

SUBJECT OF THE CONTRACT

Selection and implementation of an ESM platform for Gemeente Dijk en Waard, replacing TOPdesk from April 1, 2027. The system must support ITSM, IT process management, facility management, HR, and IT services, with an emphasis on automation, self-service, CMDB, workflows, and integration with municipal systems.

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This buyer in the last 12 months

Gemeente Dijk en Waard: 22 notices.
Most frequent winners: Antea Nederland B.V. (1), Arbo Unie B.V. (1), Boskalis Nederland B.V. (1).

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