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Documents to submit
- ✓Bid form — attachment no. 1
- ✓Declaration of non-exclusion
- ✓List of supplies from the last 3 years
- ✓Liability insurance — min. 120 000 €
- ✓Proof of bid bond payment
- ✓Power of attorney, if signed by an agent
AI warnings from documentation
- ❗Bid bond 3 500 € — payment before submission deadline
- ⚠Required 2 references after min. 90 000 €
- ⚠Completion deadline 30 days from signing
- ⚠Mandatory site visit — rejection if missed
- ✓No ISO certificate requirement
Budget and competition
3median number of bids
24%tenders with one bid
- ✓Amount from bid opening for this buyer
- ✓Who won there before and for how much
- ✓Suggested price range based on data
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Romania – Customer relationship management software packages – Omnichannel Call Center and Mobile Application for Users
TED DISTRIBUȚIE ENERGIE ELECTRICĂ ROMANIA S.A.
COUNTRYRomania
SUBMISSION DEADLINE12.11.2026
PUBLISHED02.11.2026
INDUSTRYSoftware, IT systems
SUBJECT OF THE CONTRACT
Requirement to demonstrate experience in the supply and implementation of Call Center platforms within the last 3 years. Experience may result from one or a sum of several contracts of a similar nature and complexity, confirmed by appropriate documents.
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In this sector (Software, IT systems) bids can still be submitted in 10 procedures — deadlines within 14 days.
This buyer in the last 12 months
DISTRIBUȚIE ENERGIE ELECTRICĂ ROMANIA S.A.: 28 notices.
Most frequent winners: Filiala de Intretinere si Servicii Ener… (48), AVRIL (21), CCD DANCONST 2013 (21).
Most frequent winners: Filiala de Intretinere si Servicii Ener… (48), AVRIL (21), CCD DANCONST 2013 (21).
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