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Documents to submit

✓Bid form — attachment no. 1
✓Declaration of non-exclusion
✓List of supplies from the last 3 years
✓Liability insurance — min. 120 000 €
✓Proof of bid bond payment
✓Power of attorney, if signed by an agent

AI warnings from documentation

❗Bid bond 3 500 € — payment before submission deadline
⚠Required 2 references after min. 90 000 €
⚠Completion deadline 30 days from signing
⚠Mandatory site visit — rejection if missed
✓No ISO certificate requirement

Budget and competition

3median number of bids

24%tenders with one bid

✓Amount from bid opening for this buyer
✓Who won there before and for how much
✓Suggested price range based on data

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PFRON price inquiry - renewal of subscription for Zendesk Professional Suite software along with the provision of technical support services for the duration of 40 licenses – 6 months

BIP PAŃSTWOWY FUNDUSZ REHABILITACJI OSÓB NIEPEŁNOSPRAWNYCH

COUNTRYPOLSKA

SUBMISSION DEADLINE21.09.2026

PUBLISHED15.09.2026

INDUSTRYSoftware, IT systems

SUBJECT OF THE CONTRACT

The subject of the order is the renewal of the Zendesk Suite Professional software subscription for 40 licenses and the provision of technical support services for a period of 6 months. The technical support service must be provided in an omnichannel model by certified consultants, from Monday to Friday between 8:00 AM and 6:00 PM, via the Contractor's ticketing system, email, and a hotline. The subscription…

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This buyer in the last 12 months

PAŃSTWOWY FUNDUSZ REHABILITACJI OSÓB NIEPEŁNOSPRAWNYCH: 66 notices.
Most frequent winners: Almarise Robert Dzido (1), Benefit Systems S.A. (1), DRZEWIECKI, TOMASZEK I WSPÓLNICY SPÓŁKA… (1).

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